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See What Our Customers Are Saying!

 

Here’s what our customers have to say about York Fence:


 

I am not one to write letters of recommendation, but just had to this time because of the excellent customer service York Fence provided my husband and I with our recent project.

It all started with the wonderful first impression set by Henry who came out to measure our property. He took the time to listen to my thoughts and concerns. I never felt rushed. He was so polite and gave good recommendations and ideas to consider.

Next step was visiting your showroom and yard. We had been to many fence companies before choosing York, but no one can compare to how beautiful and expansive your’s is.

When entering your showroom, I was warmly greeted by Debbie. Debbie always had a smile on her face and a pleasant attitude. She worked very well with me in making the final fencing decisions, and went out of her way numerous times to accommodate me when changes were made along the way. Debbie was always professional, kind and never lost patience.

I spoke to Rob also on a couple of occasions, and he too was extremely helpful and accommodating in answering any questions I had.

Last, but certainly not least, is our project’s foreman, Timmy and his crew. Timmy is very energetic, friendly and always aims to please. He and his crew worked tirelessly for two days to complete our project. They were all respectable and pleasant and worked extremely hard, only breaking a short time for lunch.

All in all, from start to finish, York Fence is second to none in customer service and satisfaction. We would highly recommend York to anyone looking for a professional, knowledgeable and pleasant staff to handle their fencing needs.

Thank you to all of those mentioned above for their time and hard work.

Cindy and Chuck

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The fence installation we commissioned last April for our home in Princeton has now been completed and I want to take this opportunity to particularly mention the high satisfaction that my wife and I share, not only with the quality of York’s superior workmanship, but particularly with the excellent working relationship we developed with your staff.

Their attention to each and every detail related to planning the design and installation of the cedar fence was particularly important to my wife.  In the final analysis, she is the one who must be satisfied, and she certainly is.

On the implementation side, your crew foreman was outstanding.  The way he organized the team’s work, executed the work program, and delivered a very high quality installation are very much to his credit.  You are very fortunate to have them on your team.

I would be pleased to recommend York to any of our friends, the quality of your work simply speaks for itself.

With all best wishes,

R.C.

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I would like you to know that I had a very good experience with your company.  The people on the phone were always pleasant and responsive; the estimator, Henry, was very nice and quite knowledgeable, and your construction crew was excellent.  The foreman, Tino, was exceptional as someone who could work through details, and was always courteous and willing to help. The construction crew was friendly, helpful and always polite. They did an excellent job and I am very happy with the new deer fence. Please do me the favor of thanking all these people for me.

Thank you for a job well done.

Anne Z.

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I want to say thank you to York Fence.  From the first phone call to the completed fence installation, it has been a complete pleasure doing business with you.  I was saying to my wife the other day that the formula for great customer service is so simple and yet so few companies get it right.  You folks seem to have figured it out.  You call York Fence and you get Debbie.  Talking to Debbie is like talking to a friend.  She is pleasant, upbeat, knowledgeable, respectful, and efficient.  I had a general idea of what I wanted when I called, but by the time I was finished talking to Debbie, I knew exactly what I wanted and I was confident that I had found the right company to deliver it at a fair price.  I never had to leave my house.  Each time I called, to sign the contract, to ask a question, I had the same positive experience.  It wasn’t an anomaly, it is just how you operate.  One month later, the fence was installed and it looks terrific.  Very satisfied customer!

Thanks!

Ken

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Gentlemen:

We recently had a fence installed by your company to enclose the back of our property.  My wife and I were extremely pleased with the work done by Frank and his crew.  We want to commend all of them for a job well done.  They were very thorough, diligent, quiet as possible, and accommodating to requests and questions.  Upon arrival the first day, Frank also double-checked the plan with us to make sure all was done according to our wishes, as much as humanly possible.  The quality of this crew’s workmanship and the clean-up of the property was top-notch.  Also we’re very much impressed with the quality of the vinyl product which we purchased.

We would recommend your company without reservation.  Thanks very much.

Sincerely yours,

James K.
Princeton, NJ

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